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Supervisory Essentials: Managing People and Leading Teams – Part 2

May 22 @ 1:00 pm - 3:00 pm

3-Part Webinar ( Attendance to all three workshops encouraged) 
Certificate Program: Executive Leadership; Leadership & Supervision


Is there a difference between the skills and qualities that earned you the manager role and those that will help you effectively lead your team? Many leaders and managers supervise staff by the seat of their pants or based on the management styles and characteristics of leaders they admire or based on what they did not like in their own supervision.

Through discussions, case studies, and interactive activities, you will learn skills and techniques to match your leadership style to the needs and behaviors of your team, promote success, and build a team culture of collaboration, empowerment, and trust. Now offered as a three-part series of three 90 minute sessions, this training will also touch upon supervision with an equity and inclusion lens as well as managing teams remotely. This training is designed to provide leaders with an action-oriented framework that increases both the quantity and quality of performance conversations by matching an individual’s readiness level for a specific task with the appropriate leadership style.

In this workshop, participants will:

  • Learn how to foster healthy working relationships with direct reports, teams, supervisors, and colleagues particularly amidst the stressors of the current operating environment;
  • Analyze their own and staff members needs in terms of “readiness” to undertake and successfully accomplish tasks
  • Establish a process for creating working agreements, setting and communicating expectations, and providing and receiving effective feedback
  • Explore the common pitfalls leading to miscommunication
  • Examine why one technique does not work for every person; leadership style is driven by the situation
  • Improve capacity to effectively supervise, coach and mentor

This workshop is best suited for:

  • New supervisors
  • Anyone who wants to improve their supervisory skills

NOTE: This workshop should be taken prior to all other workshops for Leadership & Supervision Certificate enrollees. This workshop is also included in the Executive Leadership Certificate program. Attendance to all 3 webinars is required for certificate enrolled. 

Learn more about our certificate programs! 


Session 1: May 15, 2024 @ 1 PM – 3 PM ET
Session 2: May 22, 2024 @ 1 PM – 3 PM ET
Session 3: May 29, 2024 @ 1 PM – 3 PM ET


Ali Glaser, MSW,CPCC,CEC,CMF,ACC is a certified executive coach and certified master facilitator, a senior leader in the non-profit sector, a professor of Social Work, a dynamic trainer, and an author. With more than 20 years of success leading teams and organizations, she brings a level of energy, passion, confidence, and skill to her coaching, training, consulting, and leadership that inspires action,
personal and professional growth, and transformation among her clients and team members.

Ali has extensive training through Co-Active Training Institute, the world’s largest experiential coach training and leadership development organization and the Center for Executive Coaching. An expert in human behavior, she utilizes her knowledge and training in the Enneagram and Positive Intelligence (PQ) to help her clients deepen their self-awareness, strengthen their personal and professional relationships, build stronger teams, and optimize individual and organizational performance. Ali holds a Master’s Degree in Social Work, with a concentration in Administration and Social Planning from Temple University and a Bachelor’s Degree in Sociology from The Pennsylvania State University.

Through 1:1 coaching, group coaching, and team training, Ali helps leaders be at their best. She supports them in feeling engaged, energized and confident, leading to their increased personal fulfillment and better business outcomes.


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